Store Policy
Customer Care
We are here to help with questions about our lighting, orders, delivery, returns and exchanges.
For assistance, please contact us at supportmavnelle@gmail.com. Please include your order number whenever your enquiry relates to an existing order.
We aim to respond to customer enquiries as soon as possible.
Privacy & Safety
Mavnelle respects your privacy and is committed to protecting your personal information. Information provided during an order or customer enquiry is used to process purchases, arrange delivery, provide customer support and communicate with you when necessary.
We do not sell your personal information. Payment details are processed through the payment providers available at checkout, and Mavnelle does not store complete card details.
For questions about your personal information, please contact us at supportmavnelle@gmail.com.
Wholesale Inquiries
For wholesale enquiries, please contact us at supportmavnelle@gmail.com with information about your business and the products you are interested in. We will review your enquiry and respond with further information.
Payment Methods
We accept the payment methods available at checkout, which may include credit and debit cards and PayPal.
Orders are processed after payment has been successfully confirmed.